Terms & Conditions

Last Updated: September 3, 2026

These Terms & Conditions govern your access to and use of the HLX Cosmetics website, as well as purchases made through our website. By accessing our website, creating an account, or placing an order, you agree to these Terms & Conditions.

1. Acceptance of These Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and any policies incorporated into them by reference.

If you do not agree with these Terms & Conditions, please do not use this website or purchase products through it.

2. Eligibility to Use the Website

You may use this website only if you are legally capable of entering into a binding agreement in your jurisdiction.

If you use this website on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms & Conditions.

3. Products & Product Information

HLX Cosmetics makes reasonable efforts to display product descriptions, ingredients, images, sizes, colors, specifications, and other product information accurately.

However, product packaging, appearance, ingredients, labeling, availability, or other characteristics may occasionally change. Differences in device displays, photography, manufacturing, or packaging may also affect how products appear on the website.

We reserve the right to modify or discontinue products at any time without prior notice.

4. Cosmetic Products & Intended Use

Products sold by HLX Cosmetics are offered for cosmetic and personal care purposes unless expressly stated otherwise.

Product descriptions and other information on this website are provided for general informational purposes and are not intended to constitute medical advice, diagnosis, or treatment.

Cosmetic products are not intended to diagnose, treat, cure, or prevent disease. Individual results may vary.

Customers should review product labels, ingredient information, warnings, and directions before use and discontinue use if irritation or an unexpected reaction occurs.

5. Orders

Submission of an order does not necessarily constitute acceptance of that order by HLX Cosmetics.

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in situations involving:

• Product availability.
• Suspected fraud or unauthorized transactions.
• Incorrect pricing or product information.
• Payment authorization problems.
• Shipping restrictions.
• Suspected resale or commercial misuse.
• Technical or system errors.
• Violations of these Terms & Conditions.

If we cancel an order after payment has been successfully collected, we will issue an appropriate refund for the canceled portion of the order.

6. Pricing & Availability

Prices and product availability are subject to change without notice.

Although we make reasonable efforts to ensure pricing information is accurate, typographical errors, technical errors, or other mistakes may occasionally occur.

HLX Cosmetics reserves the right to correct pricing errors and to cancel orders placed using materially incorrect pricing, even after an order confirmation has been issued.

If an affected order has already been charged, the applicable amount will be refunded.

7. Payment

Payment is due at the time an order is placed unless another payment arrangement is expressly offered.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

Payments may be processed by third-party payment processors. Additional terms imposed by those providers may apply to your transaction.

8. Taxes

Applicable sales, use, or other transaction taxes may be calculated and collected where required by law.

The amount charged at checkout may include applicable taxes based on the shipping destination and other relevant factors.

9. Shipping & Delivery

Order processing, shipping, tracking, delivery estimates, damaged shipments, lost packages, and related matters are governed by our Shipping & Delivery Policy.

10. Returns, Exchanges & Refunds

Returns, exchanges, refunds, damaged products, and order cancellations are governed by our Refund & Return Policy.

11. Promotions & Discount Codes

Promotions, discount codes, coupons, gifts, and special offers may be subject to additional terms and expiration dates.

Unless expressly stated otherwise, promotional offers cannot be combined and have no cash value.

HLX Cosmetics reserves the right to modify or discontinue a promotion where permitted by law, including when fraud, abuse, technical errors, or unauthorized use is suspected.

12. Customer Accounts

If our website allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your account.

You agree to provide accurate and current account information and to notify us if you become aware of unauthorized access to your account.

We may suspend or terminate accounts that violate these Terms & Conditions or are associated with fraudulent, abusive, or unlawful activity.

13. Prohibited Uses

You may not use our website to:

• Violate applicable laws or regulations.
• Commit or facilitate fraud.
• Interfere with website operation or security.
• Attempt unauthorized access to accounts, systems, or data.
• Upload or transmit malicious code.
• Scrape, harvest, or collect website information through unauthorized automated means.
• Impersonate another person or entity.
• Provide false or misleading information.
• Infringe intellectual property or other legal rights.
• Use the website for unlawful, abusive, or deceptive purposes.

14. Intellectual Property

The HLX Cosmetics name, logos, trademarks, product names, website design, photographs, graphics, text, videos, product descriptions, and other website content are owned by or licensed to HLX Cosmetics and are protected by applicable intellectual property laws.

Website content may not be copied, reproduced, distributed, republished, modified, sold, or commercially exploited without prior written permission from HLX Cosmetics except as otherwise permitted by law.

15. Reviews, Feedback & Submitted Content

If you voluntarily submit product reviews, photographs, feedback, comments, suggestions, or other content to HLX Cosmetics, you represent that you have the right to provide that content.

You may not submit content that is unlawful, fraudulent, defamatory, threatening, infringing, obscene, malicious, or intentionally misleading.

To the extent permitted by law, you grant HLX Cosmetics a non-exclusive, royalty-free right to use, reproduce, display, and distribute content voluntarily submitted for publication or promotional use, subject to our Privacy Policy and applicable law.

16. Third-Party Services & Links

Our website may contain links to third-party websites, payment providers, social media platforms, shipping providers, or other services that HLX Cosmetics does not control.

We are not responsible for the availability, content, security, privacy practices, products, or services provided by independent third parties.

Your use of third-party services may be governed by separate terms and privacy policies.

17. Privacy

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

18. Website Availability

We make reasonable efforts to maintain website availability, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, hosting interruptions, security issues, updates, or circumstances outside our reasonable control.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an “as available” basis without warranties of any kind except warranties that cannot legally be excluded.

Nothing in these Terms & Conditions excludes any warranty, guarantee, or consumer right that cannot lawfully be waived or limited.

20. Limitation of Liability

To the fullest extent permitted by applicable law, HLX Cosmetics and its owners, officers, employees, affiliates, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, this website or services.

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless HLX Cosmetics and its owners, officers, employees, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms & Conditions, or your infringement of another person’s rights.

22. Force Majeure

HLX Cosmetics will not be responsible for delays or failures caused by events outside our reasonable control, including severe weather, natural disasters, transportation disruptions, labor interruptions, carrier disruptions, telecommunications failures, power outages, government actions, supply interruptions, or similar events.

23. Governing Law

These Terms & Conditions and disputes arising from them will be governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

24. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.

25. No Waiver

Failure by HLX Cosmetics to enforce any provision of these Terms & Conditions does not constitute a waiver of that provision or any other right.

26. Changes to These Terms

HLX Cosmetics may update these Terms & Conditions periodically to reflect changes in our website, business practices, products, services, or legal requirements.

Updated Terms & Conditions will be posted on this page with a revised “Last Updated” date. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

27. Entire Agreement

These Terms & Conditions, together with policies expressly incorporated by reference, constitute the agreement between you and HLX Cosmetics concerning use of this website and purchases made through it, except where separate written terms apply.

28. Contact Us

If you have questions regarding these Terms & Conditions, please contact HLX Cosmetics through our website.

Your use of our website and purchases are also subject to our Privacy Policy, Refund & Return Policy, and Shipping & Delivery Policy.